05 December 2023
DNV has reported a cyber attack on its ShipManager software that forced the company to take its dedicated ShipManager servers offline.
DNV confirms its ShipManager software was a victim of a cyber-attack on the evening of Saturday 7 January. DNV experts have shut down ShipManager’s IT servers in response to the incident.
Despite the unfortunate cyberattack, all users can still use the onboard, offline functionalities of the ShipManager software.
At this point in time, the company informs that there are no indications that any other software or data by DNV is affected.
The company assures that experts are working closely with global IT security partners to investigate the cyberattack incident. Thus, to put in place a technical recovery plan which will eventually ensure operations are online as soon as possible.
Moreover, the software ShipManager solution from DNV is in dialogue with the Norwegian police about the cyberattack incident.
In order to support the affected customers, DNV keeps its clients informed through a 24/7 support hotline.
Cyber attack software
ShipManager is a modularised fleet management system that covers technical management, procurement, hull integrity management, QHSE, crewing, and business intelligence. According to DNV, more than 7000 vessels owned by 300 customers use its ShipManager and Navigator solutions.
New research has investigated the cases where cyberattacks in the maritime industry lead to ransom payment.
New research has investigated the cases where cyberattacks in the maritime industry lead to ransom payment. Hence, shipowners pay more than US$ 3 million on average to the perpetrators.